Stories

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Since 1988, Digitec Interactive has used technology and innovative design to create transformative learning experiences that include eLearning, gamification, simulation, virtual and augmented reality. Our clients come to us for creative solutions to their learning needs. From needs analysis to liftoff, Digitec Interactive elevates training.

Here are some of our client success stories.

 

Client Success Story: Digital Key 

Training and Development

With seemingly endless choices for travelers, world-class hospitality companies like Hilton Worldwide need to constantly evolve to meet higher guest expectations in a digital world.

To attract busy business travelers, Hilton launched the digital key. This technology allows Hilton HHonors members to check-in, choose their rooms, and use their smartphone as their room key.

Since guests may no longer stop by the front desk, hotel staff across Hilton’s more than 4,000 hotels needed to learn new processes and practices to better serve these “digital key Guests.”

Digitec worked with the Hilton team to create targeted learning for more than 80,000 team members, so far. The training rolled out using an Agile Learning approach to reflect rapidly evolving technology and processes. The training has earned Gold in the 2016 Brandon-Hall Excellence Awards for innovative learning and high level 1 assessment feedback.

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Client Success Story: New Manager Roadmap Challenge

Training

When new managers are brought into an organization, how can they become effective more quickly and more consistently? Often, when managers are promoted or onboarded, they may not be able to register or complete traditional training quickly enough to help with their transition.

Great managers need to be developed over time, and that’s what the New Manager Roadmap Challenge does. The game features a year-long development journey for managers that resulted in a quantitative increase in awareness of manager resources and increased peer-to-peer learning. The game won a Learning Officer in Practice award from Chief Learning Officer magazine for Excellence in Simulations and Games.

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